Upon completion of the order, we will indicate the estimated delivery date and you will receive a confirmation email when the package has been shipped from our warehouse.

Here you will find a link that will be activated within a maximum of 3 working days for standard shipping, 5 working days for long-distance shipping and 7 working days if the order is shipped by our partners.

Delivery takes place between 9.00am and 6.00pm, Monday to Friday. It is possible that delivery times may vary depending on the area.

If you have placed your order from SEINTLOSS, you can check the status of your orders in the "Track Your Order" section.

You can return one or more items within 30 days after the delivery date of your order.

The items must be in perfect condition and have all the labels intact.

The return of orders in the store and at a delivery point is free of charge. Please note that this option is free if you deposit the goods to be returned at the point of delivery within the first 15 days of the return period. If the goods to be returned are deposited after the first 15 days of the return period.

Fraudulent websites copy the web address and image of the actual site to trick you into providing personal information or buying a product you will not receive. This scam is called phishing and is a very common practice in promotional periods, for example during sales.